Practice

Data you can decide from

Operational data pulled out of the tools it is trapped in and put where a decision can rest on it.

  • One place for the numbers
  • Reports and dashboards
  • Forecasting

The numbers a business needs usually exist. They are spread across an accounting package, a scheduling tool, a spreadsheet someone maintains, and an inbox — none of which were built to be read together.

Consolidating them is less a technical problem than a definitional one. Two systems will disagree about what counts as a completed job, and the useful work is deciding which answer is right before automating the reporting on top of it.

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